Zapper shut down
I’m saddened to announce, Zapper payments was shut down by Visa and Mastercard and are no longer able to process Kratom purchases. We are sorry for this inconvenience for the many clients that were using this app, and we have high hopes for a new processor in the next 2 to 3 weeks. Visa and MasterCard found out that more and more Kratom vendors were using this method and called the company and told them they need to stop. Zapper is on board with kratom and has partners overseas that are pro kratom, they thought they had a permanent way to process kratom transactions, but Visa still found a way to make them stop providing services to our kind of business. Thursday morning we got a call from them and explained to us why we could not use this method for the time being. They told us that they're looking for a new bank that will allow them to accept Kratom vendors, but it can take up to 45 to 60 days. Unfortunately, We will not hold our breath waiting for this. We do have some new options available in the future that will work, but we have to open a new website (not a kratom site) to get it up and running.
Please bear with this, and I will get a new credit card processor up and running as soon as possible.if you have any questions please feel free to give us a call, and we will help you with any other payment method we have at this time.
In our opinion, Zelle and Bitcoin are our most preferred payment method because it is instant and their discounted rates. 20% for bitcoin and 10% with Zelle. As much as we love venmo, it seems like it's getting overloaded with too many transactions and could be shut down if we do not find a new processor soon. E-Checks work too, but we do get too much fraud and bounced checks. It's probably our least preferred option.
As always we appreciate every one of you and your business. We are sorry that this happened, but it is out of our control, and like many kratom companies, we are always under attack from someone or something.
Please feel free to reach out to use or any questions or help with payment or problems that may arise. Our number is below and you can also text us questions at (916) 235-3506